One night we could not find our cat Spot, then the phone rang. It was Animal Services calling to tell us that Spot had been hit by a car and had been taken to an emergency vet. Fortunately, he only had bruises and a broken jaw which was able to be repaired, and he's recovering well. He always wears a collar with a name and address tag, so we thought that was how they knew how to reach us. However, he was found without his collar on, and it turned out that it was his microchip which allowed them to reach us. If he had not had this chip, we would never have known what happened, and Spot may have had to be euthanized. Home Again also contacted us to tell us Spot had been found and to tell us who to contact. We are very happy that this service works so well. Thank you!
Call 1 888 HOMEAGAIN (1 888 466 3242) and hit prompt 2 to speak with a licensed ASPCA veterinarian in a pet medical emergency.
For HomeAgain members who have the full service annual membership, there is no charge for use of the ASPCA Poison Control Hotline.
If your pet does not have a HomeAgain full service annual membership, you may be charged $60 for this call.
Call now and the recovery process will be underway by the time you hang up the phone.
If not, please log in to your account or call 1 888 HOME AGAIN (1 888 466 3242) to update your contact information. While you do not have access to our full suite of proactive services, we will notify you and arrange for your pet’s return as soon as he is found.
To upgrade to a full service membership, including our Rapid Lost Pet Alerts, the aid of 450,000 Pet Rescuers, Medical Insurance for Lost Pets offered by PetFirst, and more, please call Customer Service at 1 888 HOME AGAIN (1 888 466 3242).
Call 1 888 HOME AGAIN (1 888 466 3242)